--------------------------------------------------------------------------------------------------------------- EGI BROADCAST TOOL : https://operations-portal.egi.eu/broadcast

--------------------------------------------------------------------------------------------------------------- Publication from : Helmut Dres helmut.dres@kit.edu Targets : VO managers/vlemed vlemed-vo-managers@biggrid.nl ----------------------------------------------------------------------------------------------------------------

Dear all

The new release of the GGUS portal is now available. The following features have been newly included or improved:

GGUS web interface - New "Did you know?" text Topic: Who gets what email notification from GGUS? https://www.ggus.eu/pages/didyouknow.php#2012-01-25 - Solution for GGUS concurrent ticket updates https://savannah.cern.ch/support/?123005 - Avoid ticket verification for Origin Support Group: "CIC" (operations portal tickets) https://savannah.cern.ch/support/?124877 - Clean-up report downloads https://savannah.cern.ch/support/?125085 - Grid certificates required for registration to GGUS https://savannah.cern.ch/support/?125360 - Adapted priority colour algorithm to SLAs for EMI, IGE, SAGA https://savannah.cern.ch/support/index.php?125008 - Notified site removal not reflected in ticket history https://savannah.cern.ch/support/index.php?125239 - Remove "assigned" from status drop-down list https://savannah.cern.ch/support/index.php?125274 - Introduce new ticket category "Test" https://savannah.cern.ch/support/index.php?124888

GGUS structure - New category "EMI management" under "3rd level experts" https://savannah.cern.ch/support/index.php?125323 - New VO: "israelvo.isragrid.org.il" https://savannah.cern.ch/support/index.php?124972 - New VO: "shiwa-workflow.eu" https://savannah.cern.ch/support/index.php?125547 - New SUs "EMI UI" and "EMI WN" under EMI https://savannah.cern.ch/support/index.php?125268 - New SU "MPI User Support under "2nd level - SERVICE support" https://savannah.cern.ch/support/index.php?125720

GGUS internals - GGUS Priority value automatically drops to 'less urgent' https://savannah.cern.ch/support/index.php?124395

GGUS interfaces - GGUS-SNOW: Pass the value of GGUS 'Type of Problem' in the content of SNOW field (Short) Description https://savannah.cern.ch/support/index.php?124111 - GGUS-SNOW: Enable GGUS notifications for IT-GT SUs https://savannah.cern.ch/support/index.php?124433

---------------------------------------------------------------------------------------------------------------- link to this broadcast : https://operations-portal.egi.eu/broadcast/archive/id/585 ----------------------------------------------------------------------------------------------------------------